FAQ Search Select a Category Cleaning Formulas Cleaning Tips Corporate Deep Cleaners FAQ Hard Floor Cleaners Parts and Accessories Steam Sweepers Vacuums Warranty Web Site and/or go The black rubber gasket on my Flip-Ease or Vac&Shine® collection tank falls off. What should I do? Answer: Completely remove the rubber gasket and reattach it firmly. Please note: the notch in the rubber gasket must fit over the plastic lip, pictured below. Related Questions How do I insert the dirt cup on the Steam&Sweep? The brush on my Steam&Sweep is not turning. What should I check? How do you remove the separator grill? My Steam Mop™ Select is hot to touch. What should I do?