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My model 16N5 PowerClean® or Healthy Home Vacuum® is making a lot of noise. How can I fix this?

Answer:

1. First, check the pre-motor and the Airetight® HEPA post motor filter for debris. The pre-motor filter is the foam pad in the window marked “filter” behind the dirt-cup. The Airetight® HEPA post motor filter is found below the dirt-cup.  Failure to properly maintain the filters could result in damage to the motor. A clogged hose may also cause the unit to sound louder.

2. Check the dirt-cup screen and center tube for debris. Wipe down the screen and the center-tubes (pictured below).Try using a dry cloth first; use a slightly damp cloth if necessary. After wiping, allow time to fully dry.

Screen; center tube

3. Try adjusting the height setting to ensure it’s correct for the surface you’re cleaning. If the machine is still loud, please take your vacuum to a technician. You can find your nearest BISSELL® Authorized Service Center by clicking http://www.bissell.com/service-centers/ or by calling 1-800-263-2535, available 24 hours a day.

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