FAQ Search Select a Category Cleaning Formulas Cleaning Tips Corporate Deep Cleaners FAQ Hard Floor Cleaners Parts and Accessories Steam Sweepers Vacuums Warranty Web Site and/or go My floors seem overly wet after cleaning. How can I correct this? Answer: Please try removing the mop pad while suctioning the remaining water. It is possible a wet mop pad may be putting additional water onto the floor. If you have additional questions please call BISSELL Consumer Services at 1-800-263-2535, Monday through Friday from 8 A.M. to 10 P.M., or Saturdays from 9 A.M. to 8 P.M., ET. or click on the Email tab. Related Questions How do I insert the dirt cup on the Steam&Sweep? The brush on my Steam&Sweep is not turning. What should I check? How do you remove the separator grill? My Steam Mop™ Select is hot to touch. What should I do?