FAQ Search Select a Category Cleaning Formulas Cleaning Tips Corporate Deep Cleaners FAQ Hard Floor Cleaners Parts and Accessories Steam Sweepers Vacuums Warranty Web Site and/or go Why does the foot pop up on my Total Floors® Vacuum? Answer: Are you using the extension wand with the crevice tool in the Edge Port? If so, remove the extension wand, as this will create tension on the hose and cause the front of the vacuum to ‘pop up’ when in use. Once removed, the unit will function as intended. Please see photos below for clarity.