FAQ Search Select a Category Cleaning Formulas Cleaning Tips Corporate Deep Cleaners FAQ Hard Floor Cleaners Parts and Accessories Steam Sweepers Vacuums Warranty Web Site and/or go On what types of floors can I use the BISSELL Flip-It Hard Floor Cleaner? Answer: The BISSELL Flip-It can be used on all sealed hard floor surfaces in your home including vinyl, ceramic, laminates, slate, and sealed hardwood. It is not intended for use on carpeting. The removable Genle Clean Brush provides deep cleaning for surfaces such as tile, slate or hard floor with grout or crevices where dirt and grime collect. The Gentle Clean Pad is for use on more delicate surfaces such as sealed hardwood, vinyl, or laminates. For additional information, please call BISSELL Consumer Services at 1-800-263-2535, Monday through Friday from 8 a.m. to 10 p.m. or Saturdays from 9 a.m. to 8 p.m. ET. Related Questions How do you remove the separator grill? My Steam Mop™ Select is hot to touch. What should I do? How do I insert the dirt cup on the Steam&Sweep? The brush on my Steam&Sweep is not turning. What should I check?