-Check to ensure the power cord is plugged into the back of the canister.
-Try an alternate outlet in your home. If the machine still does not have power, please contact your local BISSELL Authorized Service Center for additional assistance.
To locate your nearest BISSELL Authorized Service Center, go here http://canada.bissell.com/support/product-support/service-centers. Enter your zip code to perform your search. You can also locate a Service Center by phone, 24 hours a day, by calling 1-800-263-2535 and choosing option #1.