FAQ Search Select a Category Cleaning Formulas Cleaning Tips Corporate Deep Cleaners FAQ Hard Floor Cleaners Parts and Accessories Steam Sweepers Vacuums Warranty Web Site and/or go What is a Hard Floor Cleaner, such as the Flip-It? Answer: The Flip-It Hard Floor Cleaner combines the process of vacuuming and deep cleaning of vinyl, tile, sealed hardwood and other sealed hard floor surfaces into one easy process. The dry vacuum side of the machine collects dry debris while the wet vacuum side sprays water and formula as the Gentle Clean Brush or Pad cleans the floor. The squeege and suction leave the floor virtually dry and ready to walk on. To learn more, please call BISSELL Consumer Services at 1-800-263-2535, Monday through Friday from 8 a.m. to 10 p.m. or Saturdays from 9 a.m. to 8 p.m. ET. Related Questions How do I insert the dirt cup on the Steam&Sweep? The brush on my Steam&Sweep is not turning. What should I check? How do you remove the separator grill? My Steam Mop™ Select is hot to touch. What should I do?