FAQ Search Select a Category Cleaning Formulas Cleaning Tips Corporate Deep Cleaners FAQ Hard Floor Cleaners Parts and Accessories Steam Sweepers Vacuums Warranty Web Site and/or go My Lift-Off® Floors & More is blowing dust. What should I do? Answer: Make sure the filter is clean. If the filter is dirty, it will reduce the suction power or cause blowing dust. The filter can be tapped against a garbage can or it can be rinsed with warm water and mild detergent. It is very important to make sure the filters dry completely before using again. If the machine is used frequently, the filter may need to be replaced. Replacement filters come in a two pack and are available at: http://canada.bissell.com/filter2-pack-52h6. Check that the hand vacuum is installed properly onto the machine. It should “click” into place when it’s seated properly. If unit is still blowing dust, please take the unit to an Authorized Service Center to have a Quality Technician inspect the unit. To find the closest service center, enter your zip code at: http://canada.bissell.com/support/product-support/service-centers.