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My tank won't seat down properly in the machine, why is this?

Answer:
  • Check the insert at the bottom of the tank to see if it is installed properly.
  • Check the red colored auto-load gasket to see if it is missing. It may be stuck in the reservoir.

If you require additional assistance, please call BISSELL Consumer Services Toll free at 1-800-263-2535 Monday through Friday from 8 a.m. to 10 p.m. or Saturdays from 9 a.m. to 8 p.m. ET.

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