It is possible the spray tip is clogged. Unplug the machine and remove any attachments. Inside of the front nozzle is a smaller brass nozzle. Use a paperclip to clean out this opening (this may require light pressure) and try the machine again. If these suggestions have not resolved the problem you are experiencing with your machine, please contact BISSELL Consumer Services at 1-800-263-2535, Monday - Friday 8 a.m. to 10 p.m., or Saturday 9 a.m. to 8 p.m., ET or email us by clicking on the Email BISSELL tab at the top of this page.