FAQ Search Select a Category Cleaning Formulas Cleaning Tips Corporate Deep Cleaners FAQ Hard Floor Cleaners Parts and Accessories Steam Sweepers Vacuums Warranty Web Site and/or go My PowerFresh® Steam Mop is tripping my circuit breaker. What can I do? Answer: First, check the amp limit of your circuit breakers. If you’re using a 12.5-amp machine, and the circuit breakers are 10-amps, your circuits may keep “tripping” if additional appliances are plugged into the same circuit. If nothing else is plugged into the circuit, there is a good chance it will not “trip.” Using the machine does not pose a safety concern; however, it may be an annoyance. We’ve done our homework and found that most homes contain 15-20 amp circuit breakers. If problems continue with your mop and the amperage of the circuit breakers have the standard 15-20 amp service rating, please contact us at 1-800-263-2535, Monday - Friday 8 a.m. to 10 p.m., Saturday 9 a.m. to 8 p.m., or Sunday 10 a.m. to 7 p.m. ET. A representative will be ready and waiting to help you out! Related Questions My PowerFresh® Steam Mop is hot to the touch My PowerFresh® Steam Mop doesn't have power. What can I do? Can I put cleaning solutions and shampoos in my Steam Mop? The mop pads will not stay on my Lift-Off ® Steam Mop foot. What can I do?