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Why isn't my machine spraying?

Answer:
- Check to ensure there is a full tank of BISSELL Hard Floor Solutions and water. - Make sure the clean water tank is inserted properly by removing the tank and re-inserting it. - Check to ensure the gasket is attached to the water tank and did not fall into the machine. Reattach this gasket if necessary. - Check the valve on the bottom of the clean water tank. The water should come out of the X-valve when pressed. If the valve is blocked, soak the cap and insert in hot tap water until the blockage clears. - Check the handle to ensure it is installed properly. Remove the handle and re-attach, making sure the handle is pushed down all the way. If you need to re-install the handle, remove the solution tank and lift the tab as you lift the handle. - Check to ensure the solution tube is inserted properly into the floor nozzle. - Clean the spray tips by bending a paper clip and inserting this into the spray tips to clean. If you continue to experience no spray, please call Consumer Services at 1-800-263-2535, Monday - Friday 8 a.m. to 10 p.m., or Saturday 9 a.m. to 8 p.m., ET. A representative will assist you.
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