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Why does my Steam Shot™ spray steam from the cap?

Answer:

A little steam coming from the cap area is normal.  This is how the Steam Shot™ vents to prevent too much pressure building up.  As long as you don’t hold it around the cap area, this won’t cause a problem.

If the unit is continually spraying steam from the cap, or is spraying a large amount of steam, please call us at 1-800-263-2535, Monday - Friday 8 a.m. to 10 p.m., Saturday 9 a.m. to 8 p.m., or Sunday 10 a.m. to 7 p.m. ET. A representative will be ready and waiting to help you out!

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