FAQ Search Select a Category Cleaning Formulas Cleaning Tips Corporate Deep Cleaners FAQ Hard Floor Cleaners Parts and Accessories Steam Sweepers Vacuums Warranty Web Site and/or go The water door on my Symphony™ Vac & Steam, model 1132 series is hard to open. Help! Answer: Press the tabs on each side of where the water goes in and pull open like a mail box. Do not pull up and out, it will make it very difficult. Related Questions My PowerFresh® Steam Mop is leaving too much water on the floor. How can I fix this? My Steam Mop is leaking between the filter and the machine. What can I do to correct this? What is the tank capacity for my Symphony™ Vac & Steam, model 1132 series? My PowerFresh® Steam Mop's pad is wearing out. What can I do?