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My BOLT™ has no power. What do I check?

Answer:

  • is the battery fully charged?
    • If not....
      • Make sure the machine is in the "OFF" position before charging, and the charger is plugged into a working outlet.
      • The 1311 and 1312 Series needs a full 4 hours of charging on the very first use up to 4 hours of recharging depending on the amount of use.
    • bolt 1311 charging

      • The 1313 and 1315 series needs a full 8 hours of charging on the very first use and a full 8 hours of charging is required for the battery to regain full capacity.

      bolt 1313 1315 charging

      • Be sure you are only using the charger supplied with your BOLT and that the charger is properly plugged into the charging base if the unit has one.
  • Is the power cord plugged firmly in the outlet?
    • If yes, the power cord is firmly plugged in...
      • Check for a blown household fuse or breaker.
      • Check to see if charger is properly plugged into the charging base
      • Check to see if the charger is warm
        • If the charger does not get warm during the charging process (refer to charts above), the charger may need to be replaced. Note: It won't get warm if the machine is already mostly or fully charged.
      • If there is still no power after trying all these troubleshooting steps, please contact BISSELL Consumer Care at 800-237-7691. A Representative will be happy to assist you.
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