The Spot Lifter was designed to pick up spots and spills as they occur. When fully charged your Spot Lifter will operate for up to 5-7 minutes. If you require additional assistance, please call BISSELL Consumer Services at 1-800-263-2535 Monday through Friday from 8 a.m. to 10 p.m. or Saturdays from 9 a.m. to 8 p.m. ET.