Detach the hose from the machine. Push a broomstick into the hose to push any obstruction through the end of the hose.
Note: A coat hanger is not recommended to clear a clog, as it may damage the hose.
Remove the screw from the left side of the lower hose on back of the unit and straighten this section of hose by pulling it down or lay unit out flat (the handle release pedal will need to be pushed twice) and roll unit on its side with the lower hose towards the top side. Look through the hose for obstructions. Push a broomstick through the lower hose to unclog. (The access plate can also be removed to provide a better view of the lower hose).
- Thoroughly vacuum area where machine is sitting as the brush will continue to rotate. Brush rotation will cause debris to move up through the hose.
- If unit still clogged or if there is difficulty clearing clogs, please take the machine to an Authorized Service Center to have a Quality Technician inspect the unit. You may find one by clicking on this link: