- Thoroughly vacuum the area where the machine is sitting, as the brush will continue to rotate. Brush rotation will cause debris to move up through the hose.
- Make sure the height adjustment is on the highest setting.
If you continue to have difficulty, please take the machine to a local BISSELL Authorized Service Center. To locate one near you, go to www.bissell.com under the Customer Support tab. Enter your zip code in the search box.