FAQ Search Select a Category Cleaning Formulas Cleaning Tips Corporate Deep Cleaners FAQ Hard Floor Cleaners Parts and Accessories Steam Sweepers Vacuums Warranty Web Site and/or go Why are the prongs on my Easy Vac® power cord missing? Answer: The Easy Vac® is shipped with a black protective cover over the 2-pronged cord. Just pull the black protective cover and the plug is ready to use. The cover can be discarded. Related Questions Why isn't there any suction with my Pet Grooming Tool? My Garage Pro® blower mode is not functioning. What should I do? The handle on my Momentum or PowerTrak Cyclonic Vacuum is difficult to install. What can I do? My Momentum® or PowerTrak® Cyclonic Vacuum is hard to push. Any suggestions?