FAQ Search Select a Category Cleaning Formulas Cleaning Tips Corporate Deep Cleaners FAQ Hard Floor Cleaners Parts and Accessories Steam Sweepers Vacuums Warranty Web Site and/or go Why are the prongs on my Easy Vac® power cord missing? Answer: The Easy Vac® is shipped with a black protective cover over the 2-pronged cord. Just pull the black protective cover and the plug is ready to use. The cover can be discarded. Related Questions How can I clear clogs in my Lift-Off® Vacuum? My CleanView® has low to no suction. What should I do? My AeroSwift™ Vacuum is blowing dust. What can I do? Where can I buy bags, belts, and filters for the BISSELL ProLite?