FAQ Search Select a Category Cleaning Formulas Cleaning Tips Corporate Deep Cleaners FAQ Hard Floor Cleaners Parts and Accessories Steam Sweepers Vacuums Warranty Web Site and/or go Why are the prongs on my Easy Vac® power cord missing? Answer: The Easy Vac® is shipped with a black protective cover over the 2-pronged cord. Just pull the black protective cover and the plug is ready to use. The cover can be discarded. Related Questions My screw broke while assembling my PowerForce® Bagless Vacuum. What can I do? Why isn't there any suction with my Pet Grooming Tool? My Garage Pro® blower mode is not functioning. What should I do? My Momentum® or PowerTrak® Cyclonic Vacuum is hard to push. Any suggestions?