FAQ Search Select a Category Cleaning Formulas Cleaning Tips Corporate Deep Cleaners FAQ Hard Floor Cleaners Parts and Accessories Steam Sweepers Vacuums Warranty Web Site and/or go Where do I locate the model and serial number of my Symphony™ Vac & Steam, model 1132 Series? Answer: The model and serial number are located behind where the dirt cup sits. Remove the dirt cup and you will see the motor rating label near the top of where the dirt cup sits next to the hose opening. Related Questions My PowerFresh® Steam Mop is hot to the touch My PowerFresh® Steam Mop doesn't have power. What can I do? Can I put cleaning solutions and shampoos in my Steam Mop? The mop pads will not stay on my Lift-Off ® Steam Mop foot. What can I do?