FAQ Search Select a Category Cleaning Formulas Cleaning Tips Corporate Deep Cleaners FAQ Hard Floor Cleaners Parts and Accessories Steam Sweepers Vacuums Warranty Web Site and/or go My PowerFresh® Steam Mop is hot to the touch Answer: Careful! Your mop will become warm to the touch after it has been used for a few minutes, especially the base and other lower areas (the handle is fine). There’s a warning panel on the back of the mop as a reminder. Related Questions My PowerFresh® Steam Mop doesn't have power. What can I do? Can I put cleaning solutions and shampoos in my Steam Mop? The mop pads will not stay on my Lift-Off ® Steam Mop foot. What can I do? Where do I locate the model and serial number of my Symphony™ Vac & Steam, model 1132 Series?