- Make sure the collection tank is not full.
- Make sure the consumer is not tipping unit toward the side.
If water is still coming out of the vents during normal use, please contact BISSELL Consumer Services at 1-800-263-2535, Monday - Friday 8 a.m. to 10 p.m., or Saturday 9 a.m. to 8 p.m., ET or email us by clicking on the link “Send Us An Email” near the upper left corner of this page.