FAQ Search Select a Category Cleaning Formulas Cleaning Tips Corporate Deep Cleaners FAQ Hard Floor Cleaners Parts and Accessories Steam Sweepers Vacuums Warranty Web Site and/or go How do I contact the Canadian Consumer Services Department? Answer: Canadian Consumer Services: Call toll free: 1-800-263-2535, Monday - Friday 8 a.m. to 10 p.m., or Saturday 9 a.m. to 8 p.m., ET. A representative will assist you. Or Write: BISSELL Homecare, Inc. PO Box 3606, Grand Rapids, MI. 49505 To Email: go to http://www.canada.bissell.com and choose the Email option under the Customer Service tab.