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The brush on my Steam&Sweep is not turning. What should I check?


We’re sorry you are experiencing your brush not turning on your Steam&Sweep. Please follow these steps to assist with your machine.

  1. Unplug the machine, and clear any hair or debris off of the brush.
  2. Ensure the unit is plugged into a functioning outlet and that there is no damage to the power cord.
  3. Make sure the brush power switch is turned on (l).

If you continue to experience difficulty with your brush, please contact a BISSELL Authorized Service Center in your area. To locate a BISSELL Authorized Service Center, visit Enter you zip code in the Service Center box to perform the search.

For all other questions or concerns please contact BISSELL Consumer Care at 1-800-263-2535, Monday- Friday 8 a.m.-10 p.m., Saturday 9 a.m.- 8 p.m. or Sunday 10 a.m.- 7 p.m. EST & a representative would gladly assist you.

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