Make sure the power cord was plugged into a working outlet. If it was, unplug the machine and try the following. Reduced air-flow from dirty filters or from clogs in the hose will put greater stress on the motor, increasing the possibility for overheating. - Check the Upper-tank, Pre and Post-motor filters for debris. Clean if dirty. The black filters can be washed in warm water and mild soap. Ensure the filters are dry prior to using them again. - The large hose can be cleared of clogs by removing the hose from the back of the machine. Using a broomstick handle, push any dirt or debris through the hose. - The lower hose can be cleared by first removing the screw and then lowering the hose for cleaning. If you continue to experience no power, please take your machine to a local BISSELL Authorized Service Center. To locate your nearest BISSELL Authorized Service Center, go here http://canada.bissell.com/support/product-support/service-centers. Enter your zip code to perform your search. You can also locate a Service Center by phone, 24 hours a day, by calling 1-800-263-2535 and choosing option #1.