The filters for the Steam 'n Clean are no longer available from BISSELL Consumer Services. Please contact an Authorized Service Center in your area for additional assistance locating the replacement filter for your machine. To locate your nearest BISSELL Authorized Service center, go to http://www.bissell.com. Select Customer Service from the top navigation bar. Select Service Center from the drop menu. Enter your five digit zip code. Select Search. You can also locate a Service Center by phone, 24 hours a day, by calling 1-800-263-2535 and choosing option #1. If you have additional questions please contact BISSELL Consumer Services by calling 1-800-263-2535 Monday through Friday from 8 a.m. to 10 p.m. or Saturdays from 9 a.m. to 8 p.m. ET, or click the email tab at the top of this page.