We’re here to help in any way we can. We offer hundreds of answers to Frequently Asked Questions to help you with your immediate needs. If you can’t find what you’re looking for, contact us!
Email Consumer Care
(We respond to emails within one business day. On the weekends, we are out celebrating life and making memories with our friends and families. We hope you are too! If you need immediate assistance, we do have help available over the phone.)
Mon-Fri: 8am to 10pm ET
Sat: 9am to 8pm ET
Sun: 10am to 7pm ET
*Prior to calling, please locate the model and serial number for your product in order to assist our team with providing a quick resolution to your request.
Reseller & Worldwide Contact/Sales Department
Phone: (616) 453-4451
Fax: (616) 791-0662
Mon – Fri: 8am – 4:45pm
PO Box 3606
Grand Rapids, MI 49501
Physical Address/Worldwide Headquarters
2345 Walker Ave NW
Grand Rapids, MI 49544
This website is for customers living in Canada..
If you live in a different area of the world, our international sites are available in the country drop down menu at the top right of this website, next to the shopping cart icon. If your country is not listed in the drop down menu, please contact our Worldwide Headquarters.