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You have 30 days from the delivery date of your original purchase to make a return.
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Once your return is received by BISSELL, it may take up to two weeks for your refund to be issued. Original shipping and handling costs will not be refunded. The refund will be issued in either check or credit format based on the original purchase once the return has been processed at our facility. If you are out of the 30 day window for returns, refer to the warranty policy in your user's guide.
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Contact our team so we can further help.
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No, cleaning formula purchases cannot be returned or refunded.
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The following product models have a 60-day return policy:
- 2283
- 22839
- 2596
- B0188
- B0177
- 2598J
- 23069
- 32389
Returns
If you would rather have another BISSELL product or are not completely satisfied with your purchase, you can follow the Return Instructions to initiate a return. Please read the Return Policy before returning your order.Return Instructions
Return item(s) with original packaging, all accessories, manuals & parts for a refund.Remedy an Order Issue
Damaged item? Missing part of your order? Take steps to remedy here.How to Return a BISSELL Product
Return Policy
- Return your item(s) in original packaging with all accessories, manuals, and parts for a refund. See our Returns FAQ if you're missing any of these items
- Purchases made through a retailer (Ex: Walmart, Amazon, etc) should be returned to the retailer they were purchased from
- If you’re experiencing a problem with ANY BISSELL machine, please see visit our Support Portal so we can help. Contact us via phone, chat, email or text
- If your purchase is not working for you, please return your order within 30 days of delivery
- Liquid & foam formula can’t be returned due to safety concerns