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Returns

If you would rather have another BISSELL product or are not completely satisfied with your purchase, you can follow the Return Instructions to initiate a return. Please read the Return Policy before returning your order.

Return Instructions

Return item(s) with original packaging, all accessories, manuals & parts for a refund.

Remedy an Order Issue

Damaged item? Missing part of your order? Take steps to remedy here.

How to Return a BISSELL Product

Step 1

Generate Return Label
Using your order number and email address, click “Start A Return” above to generate a FedEx return shipping label

Step 2

Package & Prep Your Product
Follow instructions provided through “Start A Return” to package your product properly

Step 3

Ship back to BISSELL
Drop your package off at a FedEx Location, or schedule a home pick-up 1-800-463-3339. A $4.95 return shipping cost will be deducted from your refund. Allow 1-2 weeks to receive your refund.

Return Policy

  • Return your item(s) in original packaging with all accessories, manuals, and parts for a refund. See our Returns FAQ if you're missing any of these items
  • Purchases made through a retailer (Ex: Walmart, Amazon, etc) should be returned to the retailer they were purchased from
  • If you’re experiencing a problem with ANY BISSELL machine, please see visit our Support Portal so we can help. Contact us via phone, chat, email or text
  • If your purchase is not working for you, please return your order within 30 days of delivery
  • Liquid & foam formula can’t be returned due to safety concerns

FAQs

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