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CrossWave Loss of Suction | 1785

Your CrossWave may have lost suction in the middle of cleaning. Don't worry, we're here to help. Here's a few tips to get things working properly again.

  • Unplug and check to see if your clean tank is seated properly.
  • Also, remove the dirty water tank and make sure there are no clogs in the hose below it.
  • Remove the filter and clean both the screen and filter of any build up or debris and empty the tank before replacing it.
  • Next, remove brush roll window by pulling up, and remove the brush by pulling up on the black tab.
  • Check for any build up or clogs in the area leading up to the tank and remove.
  • Check the brush for any build up of hair or string, and replace by putting the right side in first and lock the left side in by pushing down.
  • Lastly, secure the brush window by inserting the tabs on the front and pressing down into place until you hear a click.

Now that your CrossWave is free of any obstruction, you may resume cleaning again!

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