Your CrossWave brush may have stopped working in the middle of your cleaning. It is likely that there is an obstruction. Don't worry, we're here to help.
- Unplug your machine to reset the brush.
- While unplugged, remove the brush window and brush roll from your machine, by pulling the tab.
- Take out the obstruction that was causing the machine to stop working.
- Once the obstruction is removed, you may reassemble the brush roll and brush window.
Now that your CrossWave is free of any obstruction, you may resume cleaning again!