COVID-19 Update:
BISSELL is here for you and we are working hard to serve you while keeping our teams safe and healthy during this challenging time.
Due to high demand and the observance of social distancing at our distribution centers our shipping timeframe has changed. Rest assured we are working on delivering your order as soon as possible. Please see our updated shipping timeframes and questions below. Current wait times for calls are running longer than usual. Thanks for your patience and understanding. Stay well and thanks for choosing BISSELL.
Machine/Formula orders may take 3-5 business days and Parts orders may take 8-10 business days to be delivered.
1. How much does shipping cost?
We offer free standard shipping on all orders over $49! No coupon code is needed.
Here are rates for other order amounts and when the free shipping is not active:
Order Amount |
Standard Shipping |
Up to $4.99 |
$4.95 |
$5 - $19.99 |
$7.95 |
$20 - $48.99 |
$11.95 |
$49 |
FREE! |
2. When will my order arrive?
COVID-19 Update:
Order Type |
Standard Shipping |
Machines/Formulas |
3-5 Business Days |
Replacement Parts |
8-10 Business Days |
3. What are considered business days?
Business days include Monday - Friday and exclude Holidays.
Typical Holidays: New Year's Day, Family Day, Good Friday, Victoria Day, Canada Day, Civic Holiday, Labour Day, Thanksgiving Day, Christmas Day, Boxing Day
4. When will I receive my tracking number?
Tracking numbers are sent in an email 24-48 hours after your order ships. This delay allows the shipment to be processed by the shipment carrier’s website. Your order should still arrive within the original estimated window. The email will arrive with the subject, “Your BISSELL shipping confirmation”.
You can also visit the Order Search page anytime to find the latest status of your order, including its tracking number once it has shipped.
5. What carrier will be used to ship my order?
BISSELL uses multiple carriers to ship products. The carrier who ships your order is selected by our shipping department and depends on many factors including items purchased, delivery address, warehouse inventory levels, and more.
6. Will my entire order arrive in one shipment?
Multi-item orders may require shipments from multiple warehouse locations, so you may receive some items separately. Details for each shipment will be provided by email and will be available on the Order Search page.
7. What about P. O. Boxes?
We currently do no ship to P.O. Box addresses in Canada. A physical address is required for shipment.