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Contact Us

We are here to help.

Chat with Us

Real-time conversation and immediate answers.
Live Chat: Open
Monday - Friday: 9am - 9pm ET
Saturday: 9am - 8pm ET
Sunday: Closed

Text Support

Send us a message and we’ll be happy to help you.
1-855-606-1876
Automated text-only number
Carrier message and data rates may apply.

Monday - Friday: 9am - 9pm ET
Saturday: 9am - 8pm ET
Sunday: Closed

Text Support

Send us a message and we’ll be happy to help you.
1-855-606-1876
Automated text-only number
Carrier message and data rates may apply.

Monday - Friday: 9am - 9pm ET
Saturday: 9am - 8pm ET
Sunday: Closed

Email Us

Send us a message and read our answer when it’s convenient for you.
Email Us
2 Business Day Response

Best for:
Non-urgent product troubleshooting &
Mobile app questions
*Prior to calling, please locate the model and serial number for your product in order to assist our team with providing a quick resolution to your request.
General Product Support: 1-800-263-2535
Monday - Friday: 9am - 9pm ET
Saturday: 9am - 8pm ET
Sunday: Closed
Wi-Fi Connected Product Support Only:
1-844-383-2630
Monday - Friday: 9am - 9pm ET
Saturday - Sunday: 9am - 8pm ET
Worldwide Headquarters
2345 Walker Ave NW
Grand Rapids, MI 49544
By Mail
BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids, MI 49501
Need support in another country? Select your location at global.bissell.com