Welcome to the Stain Guide Section. This Section is designed to help you with your toughest cleaning challenges.
Do not delay! Failure to attend to a spill or stain soon after it happens may cause it to set and become permanent!
Before treating any stain, you should first:
- Gently scrape up semi-solids with a spoon or spatula. Do not use a knife or other utensil with sharp edges because it could damage the carpet or upholstery.
- Blot up liquids with an absorbent cloth or paper towels. White materials are recommended because certain dyes may bleed and make the stain worse.
- Remove the remaining semi-solids and residue with a sweeper or vacuum.
- Be sure to pre-test any spot removal solutions or chemicals on an inconspicuous area first. This is extremely important; different dyes and materials could be damaged or discolored by a cleaning solution. If such a change should occur, try a different solution or call a professional.