Welcome to the Stain Guide Section. This Section is designed to help you with your toughest cleaning challenges.

Do not delay! Failure to attend to a spill or stain soon after it happens may cause it to set and become permanent!

Before treating any stain, you should first:

1. Gently scrape up semi-solids with a spoon or spatula. Do not use a knife or other utensil with sharp edges because it could damage the carpet or upholstery.
2. Blot up liquids with an absorbent cloth or paper towels. White materials are recommended because certain dyes may bleed and make the stain worse.
3. Remove the remaining semi-solids and residue with a sweeper or vacuum.
4. Be sure to pre-test any spot removal solutions or chemicals on an inconspicuous area first. This is extremely important; different dyes and materials could be damaged or discolored by a cleaning solution. If such a change should occur, try a different solution or call a professional.