Pet Cleaning Tips
If you have any additional pet stain remover questions that are
not covered here, please don't hesitate to contact our highly
educated staff of professionals here.
Why should urine be treated as soon as possible?
If you leave urine untreated, you may wind up with a difficult to remove
yellow stain, or worse, loss of color pigment in carpet. Over time, urine
salts become highly alkaline, and can bleach out your primary carpet dyes,
starting with the weaker red and blue. So, you are left with a yellowish
or off white discoloration. At this point, your only options are to dye
or section the carpet.
What is urine?
Urine is made up of a concentration of waste products of metabolism such
as urea, creatine and uric acid, along with detoxified substances. It may
also contain a considerable amount of sodium chloride and other electrolytes.
A component called urochrome gives it its characteristic yellow color.
Why does urine smell terrible?
Fresh urine does not actually have an unpleasant odor, but the ammoniacal
odor of stale (old) urine is due to bacterial decomposition of the urea
in the urine, as well as the bacterial excrement itself. Nature’s bacteria
will continue to feed as long as there is a food source, and moisture. That
is why the ammonia odor becomes stronger on humid days, or soon after the
carpet has been wet cleaned. Nature’s bacteria are not efficient in totally
consuming urine. They need the help of special, genetically engineered bacteria
to accomplish total source removal.
How do I remove urine stains from my carpet?
To achieve the most successful removal of stains and related odors, it is
important to address this problem as quickly as possible. For wet stains,
use your deep cleaner to thoroughly deep clean the carpet fibers. Prepare
a vinegar rinse to neutralize any leftover residue that may cause discoloration.
To make a vinegar rinse, mix one part white vinegar to three parts water.
Apply the rinse to the freshly cleaned area. Do not soak. Repeat the deep
cleaning process with your machine, Ventilate the area well, using a fan
blowing directly across the damp carpet to accelerate the drying process.
Older urine stains are difficult to remove, often leaving carpet fibers
permanently discolored or with an unpleasant lingering odor. To clean older
stains, use your deep cleaner to thoroughly deep clean the carpet fibers.
Repeat the cleaning process several times. For best urine stain lifting
and odor removal results, you should apply an enzyme-type product. BISSELL
recommends applying a BISSELL Pet Stain and Odor Remover Product to break
down organic residue. Saturate the carpet fibers, overlapping the edges
of the stained area. Cover the area with a damp towel so that the area remains
moistened for 24 to 48 hours. Repeat the cleaning process with your machine.
Ventilate the area well, using a fan to accelerate the drying process.
How do I remove vomit stains from my carpet?
To achieve removal of vomit stains and related odors, it is important to
address these types of problems as quickly as possible. For vomit stains,
you will need your BISSELL Deep Cleaner, warm water (not hot), enzyme producing
bacteria detergent (BISSELL Pet Stain and Odor Remover), and clean white
paper/cloth towels. If the vomit stain has a lot of solid material, remove
the excessive material with a blunt spoon or spatula. After the excess material
is removed, use your BISSELL Deep Cleaner to rinse and extract the stain.
Next, apply an enzyme producing bacteria detergent to the stained area.
BISSELL Pet Stain & Odor Remover is an effective and easy to apply enzyme
producing bacteria detergent. After applying an enzyme producing bacteria
detergent, place clean, white, damp, paper/cloth towels over the treated
stain, and let the enzyme producing bacteria detergent interact with the
stain for 3-5 hours. After 3-5 hours, rinse with warm water. Remember it
is very important not to over saturate your carpet. Use your BISSELL Deep
Cleaner to rinse your carpet. Use a fan to expedite the drying process.
How do I remove feces stains from my carpet?
To start the feces stain removal process, first scrape up any excess material.
Apply an enzyme producing bacteria detergent to the stain. The action of
the enzymes will attack and loosen any left over residues. BISSELL PET STAIN
& ODOR REMOVER works well as an effective and easy to use enzyme producing
bacteria detergent. Cover the area with a damp towel and let the enzyme
producing bacteria detergent work on the stain for 24 hours. Then, rinse
with warm water. Use your BISSELL Deep Cleaner to aid in the rinsing and
extraction process. Use a fan to expedite the drying process.
How do I remove bloodstains from my carpet?
When dealing with bloodstains, it is important to act quickly. Start the
cleaning procedure by removing excessive material. Rinse the stain with
cool water and blot with a white, clean, absorbent cloth towel. If you have
a BISSELL Deep Cleaner, use cool water to rinse and extract as much of the
stain as possible. Do not use warm or hot water as it may set the stain.
Then, apply 3% Hydrogen Peroxide solution to the affected area and gently
agitate. Let the 3% Hydrogen Peroxide solution interact with the stain for
5-10 minutes and blot dry with a white, clean, absorbent cloth towel. Again,
if you have a BISSELL Deep Cleaner, use cool water to rinse and extract
as much of the stain as possible. Next, apply BISSELL Pet Stain & Odor
Remover to the stain area and cover the area with a damp towel for at least
24 hours. Finally, rinse the treated area with cool water and blot, or use
your BISSELL Deep Cleaner to rinse and extract until dry as possible. Use
a fan over the area to expedite the drying process.
How do I remove hairball stains from my carpet?
First, remove any solid material with a blunt object such as a spoon. Next,
blot the stain with a clean cloth or paper towel. Once you have blotted
the liquid, take a damp white towel and place it over the stained area.
Using a steam iron, place it over the damp towel for 20 to 30 seconds. Remove
the steam iron and check the towel for transfer of dye. Repeat this procedure
until dye is not longer visible on the towel. Rinse the area with hot water.
Once the area has been rinsed, apply an enzyme-producing agent such as BISSELL
Pet Stain and Odor Remover. Cover the area with a damp towel so it remains
moist for at least 24 hours.
Is it safe to let my pets on the carpet after I have cleaned?
BISSELL’s products are water-based, but let them dry thoroughly before
having pets contact them. This prevents dirt and odors from being tracked
onto the damp, clean carpets. A fan blown across the floor can help dry
Why does BISSELL add enzyme producing bacteria to the BISSELL Pet Stain
and Odor Remover Trigger spray?
Enzyme producing bacteria is the natural yet effective way to completely
and permanently remove urine, feces, and vomit from the cleaning surface.
The bacteria in the BISSELL product feed on the messes until the messes
and residue are completely consumed. Other products simply mask odors, or
leave some residue, which allow stains and odors to re-appear with the addition
Are the enzyme producing bacteria BISSELL uses safe around pets and kids?
Enzymes produced by these bacteria are non-pathogenetic environmental isolates,
which speed up chemical reactions. For instance, they assist our own human
When should I use the BISSELL Pet Odor and Stain Remover trigger spray
Use the BISSELL Pet Odor and Stain Remover on any spot or spill with undesired
odor or residue. The enzyme action will break down and help clean residues
and odors, leaving treated areas fresher and cleaner.
How are the BISSELL Pet formulas different than other BISSELL cleaning
The BISSELL Pet Formulas have an added ingredient; enzyme producing bacteria.
Enzyme producing bacteria remove urine, feces, and vomit from the cleaning
surface completely and permanently by consuming the food source. By removing
the urine, feces, and vomit, bacteria have nothing left to feed on. Bacteria
simply die off. If you didn’t remove the urine, feces, or vomit, new bacteria
will eventually start feeding again with the addition of moisture.
Does the age of my pet make a difference in the strength of urine odors?
Yes, this is found to be true. In young pets, the kidneys are functioning
perfectly, filtering much of the waste out of the urine. An older pet’s
kidneys don’t filter as well, and the odor becomes more pronounced.
How do I locate urine stains if I can smell them, but cannot see them?
Professionals use black lights and sensors to locate the pet’s urine deposits.
If you don’t have these tools, you may need to use your senses; sight, smell,
touch. Black lights many be purchased at your local retailer.
Are BISSELL Formulas poisonous to humans or pets?
You should always use cleaners with care and according to labeled product
instructions. BISSELL formulates, tests, and labels its cleaning products
to be safe when used as directed on the product labels.
How do I remove the Grease & Oil Spot my pet leaves behind from lying
on the carpet?
To clean areas where pet oils are a problem, perform a thorough cleansing
with your deep cleaner. Use hot tap water. The area may need to be cleaned
more than once. Then, use the BISSELL Pet Stain and Odor Remover to treat
the area. The BISSELL Pet Odor and Stain Remover Formula is available for
use with your BISSELL Deep Cleaners. Follow the directions listed on the
label for best results. To expedite the drying, use a fan over the area.