Frequently Asked Questions

Our Customer Service Department is here to help in any way we can. We offer hundreds of answers to Frequently Asked Questions in our online database to help you with your immediate problem. You can search this online database by category or by keyword.

If you cannot find your answer in our FAQ area, please feel free to contact us directly.

Question	Category	Sub-Category
Where can I purchase the BISSELL Floor Cleansing Formula for bare floors?	Cleaning Formulas	For Full Size Deep Cleaners
Can I use Formulas for Full Size Deep Cleaners in my Portable Deep Cleaner?	Cleaning Formulas	Other
Can I use Little Green or Little Green Pet Formula in my full-sized Deep Cleaner?	Cleaning Formulas	For Portable Deep Cleaners
Can I use OxyKIC as a pretreater to deep cleaning?	Cleaning Formulas	Other
Can I use OxyKIC on pet stains?	Cleaning Formulas	Other
Can I use OxyKIC on upholstery?	Cleaning Formulas	Other
How may I obtain Customer Safety Information about BISSELL Cleaning Formulas?	Cleaning Formulas	For Full Size Deep Cleaners
Why do I need to use Booster and a cleaning formula?	Cleaning Formulas	Other
What is Booster?	Cleaning Formulas	Other
Why do I need to deep clean within one hour of adding Booster?	Cleaning Formulas	Other
What types of flooring can the Hard Floor Cleaning Solutions formula be used on?	Cleaning Formulas	Other
In which machines can I use the BISSELL Hard Floor Solutions cleaner?	Cleaning Formulas	Other
How do I use OxyKIC?	Cleaning Formulas	Other
How does OxyKIC work on stains?	Cleaning Formulas	Other
Whom should I contact in case of accidental ingestion or allergic reaction?	Cleaning Formulas	Other
I used OxyKIC and my stain did not disappear. Do you have any recommendations?	Cleaning Formulas	Other
Do all of your cleaning formulas have added perfumes?	Cleaning Formulas	Other
Other than the natural fragrance, how is the Natural Orange Extract Formula different from other cleaning products?	Cleaning Formulas	Other
Is it ok to use the BISSELL Carpet Care Formula in my new BISSELL Upright Deep Cleaner? I have an older BISSELL canister-type cleaner and had this product left over. Can I still use it?	Cleaning Formulas	For Full Size Deep Cleaners
I have an upright deep cleaner. When mixing the cleansing formula do I use it full strength or dilute it in my machine.	Cleaning Formulas	For Full Size Deep Cleaners
What are some other uses for OxyKIC?	Cleaning Formulas	Other
What happens if OxyKIC is accidentally sprayed on other surfaces?	Cleaning Formulas	Other
What is BISSELL OxyKIC?	Cleaning Formulas	Other
What is in each chamber of BISSELL OxyKIC?	Cleaning Formulas	Other
What is the shelf life for OxyKIC?	Cleaning Formulas	Other

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