Customer Support

Our Customer Service Department is here to help in any way we can. We offer hundreds of answers to FAQs and Answers in our online database to help you with your immediate problem. If you cannot find your answer in our FAQ area, please feel free to contact us directly.

 

Product Support

Contact Us

By Email

Email Customer Support
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By Phone

Customer Service:
 (800) 263-2535

Hours:

M-F 8:00 a.m. - 10:00 p.m. ET
Saturday 9:00 a.m. - 8:00 p.m. ET

By Mail

If you have questions or comments,
please send correspondence to:

BISSELL Homecare, Inc. 
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services

 

Other Helpful Resources

FAQs

My deep cleaner stopped spraying. What do I do?
How do I change the belt on my ProHeat 2X?
My machine is not suctioning. What should I try?
The floor brush on my machine will not rotate. What can I do to correct this?
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