Customer Service

Our Customer Service Department is here to help in any way we can. We offer hundreds of answers to Frequently Asked Questions in our online database to help you with your immediate problem. If you cannot find your answer in our FAQ area, please feel free to contact us directly.

By Email

Email Customer Support
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By Phone

Customer Service:
(800) 263-2535

M-F 8:00 a.m. - 10:00 p.m. ET
Saturday 9:00 a.m. - 8:00 p.m. ET

By Mail

If you have questions or comments, please send correspondence to:

BISSELL Homecare, Inc. 
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services